Privacy policy

Effective Date: September 29, 2026

1. Introduction

This website is operated by AVERA CURATED LLC, doing business as Prime Wellness Collection ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Prime Wellness Collection.

This Privacy Policy applies to our website, primewellnesscollection.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to AVERA CURATED LLC, doing business as Prime Wellness Collection, the business responsible for your information under this Privacy Policy.
  • Country: The United States, where Prime Wellness Collection and AVERA CURATED LLC are based.
  • Customer: Refers to any company, organization, or person who visits, purchases from, or uses the Prime Wellness Collection Service.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit primewellnesscollection.com and use the services.
  • IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks.
  • Personnel: Refers to individuals who are employed by Prime Wellness Collection or are under contract to perform services on behalf of AVERA CURATED LLC.
  • Personal Data: Any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification of a natural person.
  • Service: Refers to the services provided by Prime Wellness Collection through this website and related platforms.
  • Third-Party Service: Refers to advertisers, promotional and marketing partners, payment providers, analytics providers, and others who provide services or whose products or services may be relevant to you.
  • Website: Prime Wellness Collection's website, which can be accessed at primewellnesscollection.com.
  • You: A person or entity that visits the Prime Wellness Collection website, purchases products, or uses the Services.

3. Information We Collect

We may collect information from you when you:

  • Visit our website.
  • Create an account or register on our site.
  • Place an order.
  • Subscribe to our newsletter.
  • Respond to a survey or promotion.
  • Fill out a form.
  • Contact our customer service team.

Personal Information Collected:

  • Name or username
  • Email address
  • Phone number
  • Shipping and mailing address
  • Billing address
  • Order and transaction information
  • Information included in messages or customer-service requests

4. How We Use the Information We Collect

We may use the information we collect from you for the following purposes:

  • To Personalize Your Experience: Your information helps us respond to your preferences and individual needs.
  • To Improve Our Website: We use information and feedback to improve our website, products, and services.
  • To Improve Customer Service: Your information helps us respond to questions, requests, and support needs.
  • To Process Transactions: We may use the information you provide to process purchases, payments, shipping, returns, and refunds.
  • To Administer Promotions: We may use your information to administer contests, promotions, surveys, or other website features.
  • To Send Periodic Emails: The email address you provide may be used to send order updates, service notices, promotional messages, and other information related to your purchase or inquiry.
  • To Protect Our Services: We may use information to detect fraud, unauthorized activity, misuse, or security threats.

5. Information from Third Parties

5.1 Information from Service Providers

We may receive information from third-party providers that help us operate our business, process payments, prevent fraud, analyze website activity, deliver orders, or provide customer support.

5.2 Publicly Available Information

We may collect information that is publicly available, including information made available through social media websites or other public sources. You can control how much information is publicly displayed by reviewing and adjusting your privacy settings on those services.

6. Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: Trusted companies that assist with website hosting, payment processing, order fulfillment, shipping, analytics, marketing, customer service, or business operations.
  • Affiliates and Business Partners: Companies or service providers that work with us to support our products, website, or business activities.
  • Business Transfers: A buyer, successor, investor, or other party involved in a merger, acquisition, reorganization, financing, or sale of all or part of our assets.
  • Legal Requirements: When required by law or in response to valid requests from courts, government agencies, or other public authorities.
  • Protection of Rights: When reasonably necessary to enforce our agreements, protect our property, prevent fraud, or protect the safety and rights of our customers, business, or others.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to support website functionality, understand website activity, and remember certain information.

  • Cookies: Files containing a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser and stored on your device.
  • Use of Cookies: Cookies may help improve your experience, remember your preferences, support shopping-cart functions, and help us understand how you use our Service.
  • Managing Cookies: You may instruct your browser to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

  • Secure Systems: We take steps to protect information transmitted through our website.
  • Payment Processing: Payment information may be collected and processed by third-party payment providers that use their own security measures and privacy policies.
  • Access Controls: Access to personal information is limited to authorized personnel and service providers who need the information to perform their duties.

While we work to protect your personal information, no method of transmission or electronic storage is completely secure.

9. Data Retention

We retain your personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.

10. Your Rights

Depending on your location and applicable law, you may have the following data protection rights:

  • Access: The right to request copies of your personal information.
  • Correction: The right to request correction of information you believe is inaccurate or incomplete.
  • Deletion: The right to request that we delete your personal information, subject to applicable exceptions.
  • Restrict Processing: The right to request that we limit the processing of your personal information.
  • Object to Processing: The right to object to certain uses of your personal information.
  • Data Portability: The right to request that your data be transferred to another organization where applicable.
  • Withdraw Consent: The right to withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at info@primewellnesscollection.com. We may request information needed to verify your identity before processing your request.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction. The data protection laws in those locations may differ from the laws in your jurisdiction.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any updated version on this page with a revised "Effective Date." Your continued use of the Service after changes are posted indicates your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy, please contact us: