Terms of service

Effective Date: September 29, 2026

1. Introduction

Welcome to Prime Wellness Collection. This website is operated by AVERA CURATED LLC, doing business as Prime Wellness Collection ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website located at primewellnesscollection.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide true, accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account login credentials.
  • All activities that occur under your account.
  • Notifying us promptly of any unauthorized use of your account.

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4.2 Pricing

Product prices may change without notice. We are not responsible for price changes, product modifications, or the discontinuation of products.

4.3 Payment Terms

  • Accepted Payment Methods: Visa, MasterCard, PayPal, Apple Pay, and Google Pay
  • Payment Processing: Payments may be processed securely through Shopify Payments or another authorized payment provider.
  • Billing Information: You agree to provide current, complete, and accurate billing and payment information.

4.4 Order Acceptance

We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product or service availability.
  • Errors in product descriptions, availability, or pricing.
  • Suspected fraud or unauthorized transactions.
  • Incorrect customer or payment information.

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for information about shipping methods, delivery estimates, costs, and procedures.

5.2 Risk of Loss

Unless otherwise required by applicable law, risk of loss and title for purchased items pass to you when the order is delivered to the shipping carrier.

6. Returns and Refunds

Please refer to our Return and Refund Policy for information about returns, exchanges, refunds, restocking fees, and eligible products.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, product descriptions, designs, and software, is owned by AVERA CURATED LLC, Prime Wellness Collection, or its content suppliers and is protected by applicable intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.
  • Use our name, trademarks, logos, or other branding in meta tags or hidden text without our express written consent.
  • Modify, distribute, publicly display, or create derivative works from our content without authorization.

8. User Content

8.1 Submissions

If you submit or post any content, including reviews, comments, photographs, or other materials ("User Content") to the Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and transferable license to use, reproduce, modify, publish, display, and distribute that content in connection with our business.

8.2 Prohibited Content

You agree not to submit User Content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another person's privacy.
  • Infringes the intellectual property, privacy, publicity, or other rights of any person or entity.
  • Contains malware, viruses, or other harmful or disruptive code.
  • Contains false, misleading, or fraudulent information.

9. Prohibited Activities

You agree not to engage in any of the following activities:

  • Violating Laws and Rights: Use the Services for an illegal purpose or in violation of any applicable law or regulation.
  • Disruption: Interfere with or disrupt the Services, Website, servers, or networks connected to the Services.
  • Unauthorized Access: Attempt to access another account, system, network, or portion of the Services without authorization.
  • Automated Access: Use bots, scrapers, crawlers, or similar tools to access or collect information from the Website without our written permission.
  • Fraudulent Transactions: Use false information, unauthorized payment methods, or another person's account.

10. Disclaimers and Warranties

10.1 "AS IS" Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the Services or their availability.

10.2 No Warranty

We do not warrant that:

  • The Services will meet your specific requirements.
  • The Services will be uninterrupted, timely, secure, or error-free.
  • The information on the Website will always be complete, accurate, or current.
  • The results obtained from using the Services will be accurate or reliable.

11. Limitation of Liability

To the fullest extent permitted by applicable law, AVERA CURATED LLC, Prime Wellness Collection, and their owners, officers, employees, agents, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use of or inability to use the Services.
  • Any unauthorized access to or use of our servers or personal information stored on them.
  • Any interruption or cessation of transmission to or from the Services.
  • Any errors, omissions, or inaccuracies in Website content.
  • Any products or services purchased through the Website, except as required by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless AVERA CURATED LLC, Prime Wellness Collection, and their affiliates, owners, officers, employees, agents, and service providers from claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

  • Your use of or access to the Services.
  • Your violation of any provision of these Terms.
  • Your violation of any third-party right, including intellectual property, privacy, or publicity rights.
  • Your User Content or conduct on the Website.

13. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including a violation of these Terms, suspected fraud, misuse of the Services, or conduct that may harm our business or other users.

Upon termination, your right to use the Services will end immediately. Provisions that by their nature should survive termination will remain in effect.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict-of-law provisions.

15. Dispute Resolution

Informal Resolution:

If a dispute arises between you and Prime Wellness Collection, both parties agree to first attempt to resolve the matter informally. You may contact our support team at info@primewellnesscollection.com within 30 days after the issue arises.

Mediation and Arbitration:

If the dispute cannot be resolved informally, both parties agree that the dispute may be resolved through binding arbitration in accordance with the applicable rules of the American Arbitration Association. Unless otherwise required by law, the arbitration will take place in Georgia, and the arbitrator's decision will be final and binding.

Governing Law:

This agreement and any dispute arising from it will be governed by the laws of the State of Georgia, without regard to its conflict-of-law provisions.

Class Action Waiver:

To the fullest extent permitted by law, any dispute will be resolved individually and not as part of a class action, consolidated action, or representative proceeding.

Exceptions:

Either party may bring an eligible claim in small claims court or seek injunctive or equitable relief for alleged infringement or misuse of intellectual property rights.

16. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes become effective when posted on the Website unless a later effective date is stated. It is your responsibility to review these Terms periodically.

17. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full effect.

17.2 Entire Agreement

These Terms, together with the policies referenced in them, constitute the entire agreement between you and us regarding the Services and supersede prior agreements concerning the same subject matter.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

18. Contact Information

If you have questions about these Terms, please contact us: